Privacy Policy

1. Who we are

3FM is operated by East Coast Radio Ltd, registered at Radio Centre, Killarney Road, Bray, County Wicklow, A98 R6F6, Ireland. For privacy questions, email info@3fm.ie.

2. What information we collect

We collect only the information necessary to operate and improve the Service:

• Contact form data: name, email address, subject, and message content when you choose to get in touch.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through standard server logs and analytics tools.
• Stream usage data: anonymised listener metrics such as approximate listener counts and recently played track information.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and feedback.
• Maintain and improve the website, stream, and user experience.
• Monitor service performance, traffic patterns, and approximate listener numbers.
• Comply with legal and regulatory obligations, including licensing requirements.

4. Legal basis for processing

Under the General Data Protection Regulation (GDPR), we process personal data on the basis of: your consent (e.g. submitting the contact form); our legitimate interests in operating and improving the Service; and compliance with legal obligations.

5. Sharing your information

We do not sell your personal data. We may share information with trusted service providers who help us host, analyse, and secure the Service, and only where they are bound by appropriate confidentiality and security obligations. We may also disclose information if required by law or regulatory authority.

6. Cookies and similar technologies

The Service may use cookies and similar technologies for analytics and basic functionality. You can manage cookie preferences through your browser settings. Essential cookies required for the Service to function cannot be disabled.

7. Data retention

Contact form submissions are retained for as long as necessary to respond to and manage your enquiry, and for a reasonable period afterwards for record-keeping purposes. Anonymised analytics and stream data may be retained indefinitely.

8. Your rights

Depending on your location, you may have rights under data protection law, including the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise these rights, contact us at info@3fm.ie.

9. Security

We take reasonable technical and organisational measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Third-party services

The Service may embed or link to third-party content (for example, social media platforms, streaming infrastructure, or analytics providers). These third parties have their own privacy policies, and we encourage you to review them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

12. Contact us

For any privacy-related questions or requests, email info@3fm.ie or write to us at East Coast Radio Ltd, Radio Centre, Killarney Road, Bray, A98 R6F6, Ireland.